Some services are degraded

Last updated on Jun 27, 2026 at 9:18am UTC

foodbase.ng
99.986% uptime
30 days ago
Today
Menu Browsing
100% uptime
30 days ago
Today
Ordering Interface
100% uptime
30 days ago
Today
Payments
100% uptime
30 days ago
Today
SMS / SMS OTP
100% uptime
30 days ago
Today
Identity Verification
100% uptime
30 days ago
Today
POS / Offline Payments
100% uptime
30 days ago
Today
Restaurant Near Me
100% uptime
30 days ago
Today
USSD / _xxx#
100% uptime
30 days ago
Today
Delivery Zones
100% uptime
30 days ago
Today
Location Services (Mapbox)
100% uptime
30 days ago
Today
Restaurant registration
100% uptime
30 days ago
Today
Restuarant Dashboard
100% uptime
30 days ago
Today
Menu System
100% uptime
30 days ago
Today
Add-ons System
100% uptime
30 days ago
Today
Drinks Management
100% uptime
30 days ago
Today
Orders
100% uptime
30 days ago
Today
Daily Balance Settlement
100% uptime
30 days ago
Today
Transactions
100% uptime
30 days ago
Today
Refunds
100% uptime
30 days ago
Today
Analytics
100% uptime
30 days ago
Today
Withdrawal Bank Resolution
99.000% uptime
30 days ago
Today
Bank Endpoint
99.008% uptime
30 days ago
Today
Withdrawal
100% uptime
30 days ago
Today
Kitchen Display System
100% uptime
30 days ago
Today
Sensitive Action Authentication
100% uptime
30 days ago
Today
Account Overview
100% uptime
30 days ago
Today
Wallet
100% uptime
30 days ago
Today
Transactions
100% uptime
30 days ago
Today
Refunds
100% uptime
30 days ago
Today
PIN Authorization
100% uptime
30 days ago
Today
Api
99.986% uptime
30 days ago
Today
Menu API
100% uptime
30 days ago
Today
Authentication API
100% uptime
30 days ago
Today

Previous incidents

Jun 27, 2026

Authentication method selection not enforced on bank details & withdrawal flows

Degraded

Created Jun 26, 2026 at 4:09am UTC

We're rolling out support for multiple authentication methods (Email OTP, SMS OTP, PIN) for sensitive merchant actions. Currently, the bank details update and withdrawal request flows are still hardcoded to SMS OTP regardless of the method a merchant has selected. Merchants who choose Email OTP or PIN will still receive an SMS code instead. A fix to route these flows through the selected method is in progress.
Previous updates